Excellent products from dwell purchased a few items now all to high standard, plus fantastic an speedy delivery
First Class service and follow up. Quality product also. I would recommend Dwell lighting to anyone!
"Yes, I would recommend Dwell for online shopping"
I ordered some swivel bar stools from Dwell. Speedy delivery, everything spot on as expected.
the manager and staff in the store were extremely friendly, courteous and efficient. very pleasant and quick transaction, A +++
Great over the phone customer care and ordering. Excellent shipping with great communication regarding delivery. AAA*
"Fantastic shopping experience in every way"
The staff were friendly and helpful and their knowledge of interior design was a bonus when we were undecided on a choice between two chairs. They went out of their way to help - but not in a false way - just treating you like a valued customer and keen to share their love of their products.
Walked into the Dwell store in Westfield White City, really friendly staff, I had looked online and already knew which sofa I liked and it was actually better in the store than on screen, a young man named Andrew got all the details helped me measure the sofa and even gave me great suggestions for the use of limited space. Sofa was delivered within 7 days. Overall great service.
"Ordered day 1, dispatch day 2, delivered day 3."
Excellent. Order dispatched/delivered fast. Products easy to put together. Good quality product. Really pleased with purchase.
I can honestly say Dwell are one of the best furniture companies I have dealt with. Always so helpful.
"Excellent Service - Quality Products"
The order process is easy and straightforward. Customer Care is helpful and informative. Administration is on the ball. And the delivery guys were first class. I live in a second floor apartment and as timing would have it the lift was undergoing routine servicing when Dwell delivered. Without so much as a single grumble or grimace the guys carried the item through the lobby, across the car park, up two flights of stairs, along the corridor and into my apartment. All this on one of the hottest days of the year! Dwell, I'll be back soon. Many thanks.
I have now bought several items from Dwell. Their customer service is faultless (even when I had to return a damaged item) - their staff are helpful and knowledgable, and deliveries turn up when they say they will.
Customer service was so helpful arranging delivery and the two young guys who arrived with my sideboard were fantastic. The furniture is lovely, no flat pack to assemble! Excellent service from start to finish.
"Good price and efficient delivery"
I bought 2 bar stools which were over £40 cheaper than I could find on the internet. The delivery arrived within 2 days and was complete, nothing had to be returned. The ability to look round a shop and try the gods was far better than buying goods unseen on the internet. I shall use the company again.
"Great modern furniture great prices great customer service."
I have bought many items from Dwell over the years. They have well designed good looking furniture at reasonable prices and quick delivery. I recently had an issue and their customer service department dealt with it quickly and to my satisfaction. Would 100% recommend.
"Different range of modern furniture."
Looked online at tables. Visited Glasgow store to view and ordered same. Delivered to store within three days. Excellent service.
"Very Pleased With Service And Products"
I ordered a modern gloss white sideboard and a TV unit/stand. I was able to book a suitable day for delivery when placing order. On the day of delivery I received a phone call to say that they will be there within the hour. They also carried the items into the room of my choosing. Really pleased with both items, they were exceptionally well packaged and as a bonus were already assembled. I'm already eyeing up my next purchases from Dwell.
Excellent service from the staff at the Trafford Park store, the staff on the ordering line and the delivery process was well communicated. An added bonus was that all our order was well packaged and delivered in a perfect condition.
"Perfect all the way"
All the staff were wonderful from the store (Trafford Centre branch) all the way to the delivery drivers. Helpful, friendly and professional. The items we bought (chairs and and table is beautiful absolutely look amazing in our new house. Thanks Dwell :)
"Great service - will be back"
Very happy with our purchase - helpful staff in the shop, easy to arrange delivery with a good range of dates to choose from, and the cabinet arrived 5 days later. On the delivery day someone rang in advance to advise the time as promised. We are very pleased with the cabinet, and the whole shopping / delivery experience from Dwell.
"Great product and Service"
Purchased a large piece of artwork from Dwell. It was dispatched quickly and arrived in perfect condition. Very happy with my purchase and the service I received when ordering and would use them again anytime.
"White Eiffel Dining Chairs"
Great service (quick delivery to store). Really like the product - the picture looks great in our living room!
Good smooth transaction, with brilliant service and better options than other competitors!
Furniture arrived within stated time. Helpful delivery men, unwrapped the items for me and stacked the cardboard. Furniture did not disappoint, exactly what I wanted.
Delivery on a Sunday and on time . Friendly too. You SMASH it! Keep it up
"Customer care service"
We experienced a couple of problems with items damaged whilst in transit to being delivered to us however Kevin was excellent with his customer care and looking after us. There was no query he couldn't manage, regularly checking and managing everything on what felt a very personal level. What could have been a bad experience was completely softened by Kein. Bravo!
"Efficient ordering process, expedient delivery service and quality product"
"Really impressed with the service"
I came across Dwell on Google. Decided on a console table. I must say their customer service was very very good. The item arrived on time. Their prices are very good and so is the quality of the products. I will definitely buy more items in future.
Making orders with Dwell has always been easy and as a landlord I have made a few over the years. The delivery people have always been very professional... very often it's the deliveries that let the side down but Dwell have made the right choice with their delivery team. They deal with problems and exchanges well too!
This is the second time we have purchased a coffee table from Dwell and on both occasions have been very impressed. This time we had to change the delivery address after placing the order and it was handled without any fuss. Thanks again.
"Great products and excellent service"
The quality of products is exceptional well worth every penny spent. Service was friendly and staff very attentive a great experience shopping at Dwell
Love my TV unit & love the fact the units arrive ready assembled, easy to order & great communication with drivers one hour before delivery, wouldn't go anywhere else for my furniture other than Dwell as the furniture is well worth the money