Chester |

If your item is faulty or damaged, just give us a call on 0345 675 9090 and we'll sort it out! We will accept returns on any unwanted items for up to 14 days. We simply require for them to be unassembled, in the original packaging, in a fully re-saleable condition. Sofas will be assembled by our team in your home so the above rule does not apply to sofas. Please see our returns page for more details.

Delivered nationwide to most UK postcodes. We will contact you 2 days before delivery via text or email and give you a 2-hour delivery window, so you can plan your day. FREE Click and Collect option is also available from any of our stores. Please see our delivery page for more details.

Assembly

Most of our furniture is assembled and only requires minimum effort on your part, e.g. attaching the legs to a tabletop. Sofas will be assembled by our team in your home.

You can click and collect some of our smaller products from any of our stores. Simply place your order and we will call you once the product has arrived at your chosen store and is ready for collection.

For security purposes, when collecting your order, you will need to show proof of purchase, the card you paid with and a form of ID. Read more about click and collect.