Click and collect from store is FREE. Any order can be delivered for collection from our stores for free. Larger items can only be delivered to selected stores. See details below.
Smaller items are delivered via our partner courier for £5.95 per order.
Furniture orders are delivered by a dedicated team for £39 regardless of the number of items on the order.
We aim to deliver furniture orders within 7 days (within two weeks to outlying areas). We deliver 7 days a week with weekend deliveries to all main UK cities.
You can book your delivery date and slot after you have placed your order. Outlying areas may have a wider time slot but we will do our best to deliver when it suits you. Our drivers will call you on the morning of delivery to advise on an estimated time of arrival. We will then call you again one hour before delivery. If you have any problems on the day please call our order line who can put you in touch with the driver.
Smaller orders are delivered by a courier within 5 days. These deliveries are usually during the week and not on a booked day. Remember all items can be delivered to our stores for free for you to collect at your convenience.
We generally hold orders until they are fully in stock so you only have one delivery. If you would like part of your order delivered earlier or if you cannot see a delivery slot that is convenient or would like more information, please call us on 0845 675 9090. We will do our best to give you a great delivery service.
We currently deliver to mainland UK only. We do not deliver to Channel Islands, Northern Ireland and the following postcode areas: BT, GY, HS, IM, JE, LD, ZE and parts of KW.
Click And Collect
Click and collect is a FREE and convenient way to take delivery of your item. Simply select your local store in checkout and we will do the rest. Your goods will normally be available for collection within a few days. But to avoid any confusion we will call you once your order has been reserved in store.
You can have your order delivered for collection from any of our stores across the country. Larger items such as sofas and wardrobes can be collected from the following 8 stores that have easier access.
Large Furniture Collection Locations
When collecting larger items please ensure you bring someone along to help load your vehicle. While we are happy to help load your goods we may not always have someone suitable available when you arrive.
For further information please contact your local store direct.
For security purposes, when collecting your goods you will need to show proof of purchase and the card you paid with. If you are getting a third party to collect on your behalf you will need to inform us in advance and they will need to show some photo identification and have details of the order.
Most of our furniture is assembled and only requires minimum effort to set up such as putting feet on a sofa or attaching the legs to a table-top. However to aid delivery and keep costs down some bulky items such as wardrobes do require full assembly. If you have any questions just call us on 0845 675 9090.