visit one of our stores
Our Delivery Commitment
All our large furniture is delivered by our own in-house delivery team and the goods will be taken to a room of your choice. Although we cannot give a timed delivery slot we will call you on the morning of delivery to advise on an estimate time of arrival. We will then call you again 1 hour before delivery to let you know we're on our way.
We deliver nationally 7 days a week, Monday to Sunday, 7am to 6pm. Please note that weekend deliveries may be limited to certain areas. Phone our stores teams for more details on 0845 675 9090.
We deliver to most UK postcodes excluding the Channel Islands, Northern Ireland and some outlying areas we are unable to deliver outside the UK . For a full postcode listing please see table below.
If you can't see a delivery slot that is convenient call us on 0845 675 9090. We may be able to help!
Large Furniture Deliveries
We hold orders until they are fully in stock. Once in stock we will usually deliver within 7 days. Some outlying areas may take a bit longer. A delivery charge applies and costs £39.00 irrespective of where you live, how many items you buy or how large the item(s) are - we still charge just £39!
Parcel / Post Deliveries
Smaller items will be sent out via a 3rd party carrier and will usually be delivered within 5 days and cost £5.95.
Devon and Cornwall and Outlying Area
Deliveries to Devon, Cornwall and some outlying areas are made only once a month. For more information call our instore teams on 0845 675 9090.
Click and Collect
Click and collect is a free and convenient way to take delivery of your item. Simply select your local store in checkout and we'll do the rest. Your goods will normally be available for collection within a few days. But to avoid any confusion we will call you once the item(s) have been received instore.
You can collect in any of our stores across the country. In addition, we have 8 key locations around the country where you will be able to pick up any larger items e.g. Sofas or Wardrobes. Please see list below.
Large Furniture Collection Locations.
- Birmingham
- Manchester, Trafford Centre - Barton Square
- Nottingham
- Glasgow
- Cheltenham
- Bristol
- Milton Keynes Warehouse
- Richmond
When collecting larger items please ensure you bring someone along to help load your vehicle. While we are happy to help load your goods we cannot always guarantee we'll have someone suitable available at the time.
For further information please contact your local store direct.
For security purposes, when collecting your goods you will need to show proof of purchase and the card you paid with. If you are getting a 3rd party to collect on your behalf you will need to inform us in advance and they will need to show some photo identification.
Assembly
Most of our furniture is assembled and only requires minimum effort to set up. i.e. putting feet on a sofa or attaching the legs to a table-top. However to aid delivery and keep costs down some items do require full assembly. If you have any questions just call us on 0845 675 9090.