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Dwell is one of the UK's fastest growing multi-channel businesses. We design and sell an exciting range of contemporary furniture and home accessories. Our aim is to inspire our customers and give them outstanding customer service and fabulous products.

We have five stores with more on the way; over 300,000 customers and we deliver our furniture using our own fleet of vans throughout the country. Our Distribution centre is based in Dunstable.

Being a fast growing entrepreneurial business we have a very dynamic and fun culture. We love people who are self motivated, want to get noticed and who enjoy working with a passionate team. There is never a dull day, Oh and we have great parties. We know how to play hard and work hard.

Sales Consultant

Trafford Centre, Manchester

We have 2 exciting vacancies for full-time Sales Consultants for our store in Trafford Centre, Manchester M17 8AS.

We aren't your average retailer and so we're not looking for someone average. We are looking for someone who has the following skills and attributes:

  • Proven experience in sales and customer service in a retail environment or in another customer focused industry
  • Be able to demonstrable experience in exceptional customer service and able to demonstrate how you build that relationship.
  • Thrive on targets and ensure that customers receive an exceptional shopping experience
  • Have a positive attitude
  • Displays a huge amount of enthusiasm, energy and passion for our products and brand. You need to love our products and you will be expected to discuss your favorites with us at interview
  • A part of your role will involve receiving regular deliveries from our Warehouse, helping with lifting and moving customer collections and supporting the Store Manager with store layouts. Manual handling experience and training would be strongly advantageous. Training will be provided but the ability to carry out the above is essential.
  • Want to offer our customers, and can able to demonstrate that you have experience in delivering, exceptional customer service
  • Be computer literate

If you think you can make a difference and you want to be part of an exciting and growing company we want to hear from you. In return we can offer a very competitive salary, together with great career prospects and a generous commission scheme.

If you think you've got what we're looking for, please send your CV and covering letter to tracey.williams@dwell.co.uk, quoting the SC/trafford and explaining why you think you are the right person for us.

Deputy Store Manager

Westfield, White City

An exciting vacancy has arisen for a Deputy Store Manager at our store in Westfield shopping centre, White City.

Dwell is a highly exciting brand offering discerning customers contemporary, unique in-house de-signed furniture alongside a wide range of home accessories in a stimulating contemporary retail environment. The company operates a mail order catalogue, has a strong online presence and an expanding retail division. We currently operate 5 stores: London - Tottenham Court Road, Westfield White City & Westfield Stratford, Barton Square - Manchester & Princes Square in Glasgow.

Overview
The Deputy Manager will assist the Store manager to grow sales and maximize profitability through supporting, coaching and mentoring store staff while maintaining the highest levels of customer experience.

The Store Manager is expected to:

  • Be Customer focused
  • Lead by example
  • Train and coach all team members
  • Be results driven
  • Be inspiring and motivating
  • Practice and encourage team work
  • Encourage individual performance
  • Be knowledgeable and passionate about the Dwell brand

The Candidate
The ideal candidate should be someone who is able to help inspire a shared vision and help deliver a store environment that caters to the customer and exceeds their expectations. They will have the ability to think outside of the box and help develop a team and be wanting to progress their career in sales with the aim of becoming a store manager.

We aren't your average retailer and so we're not looking for someone average. We are looking for someone who:

  • Is a creative, hardworking motivated individual with experience in a fast paced, hands-on retail store.
  • Has the ability to help create a store atmosphere that fosters an inspiring retail sales environment together with high retail standards.
  • A proven track record in driving team performance through motivation, coaching and leadership skills.
  • Have a history of delivering results, thrive on achieving and exceeding targets
  • Demonstrate entrepreneurial skills
  • Able to help in the management of a large retail space
  • Maintain high retail standards whilst delivering commercial success
  • Deliver an exceptional customer service and able to demonstrate how you build that relationship.
  • Create a buzz in the store whilst being an ambassador for our products and brand.


If you think you fit the bill and can make a difference and want to be part of an exciting and growing company we want to hear from you. In return we can offer a very competitive salary, together with great career prospects and a generous commission scheme.

You will be required to work 40 hours a week, any 5 days out of 7 and work any 3 week-ends out of 4.

Please send your CV and covering letter to james.dwyer@dwell.co.uk, quoting the reference LOND/SM and explaining why you think you are the right person for us.

Sales Consultant

London

We have an exciting vacancies for full-time Sales Consultant for our stores in

  • London : Tottenham Court Road, Westfield White City & Stratford


We aren't your average retailer and so we're not looking for someone average. We are looking for someone who has the following skills and attributes:

  • Proven experience in sales and customer service in a retail environment or in another customer focused industry
  • Be able to demonstrable experience in exceptional customer service and able to demonstrate how you build that relationship.
  • Thrive on targets and ensure that customers receive an exceptional shopping experience
  • Have a positive attitude
  • Displays a huge amount of enthusiasm, energy and passion for our products and brand. You need to love our products and you will be expected to discuss your favorites with us at interview
  • A part of your role will involve receiving regular deliveries from our Warehouse, helping with lifting and moving customer collections and supporting the Store Manager with store layouts. Manual handling experience and training would be strongly advantageous. Training will be provided but the ability to carry out the above is essential.
  • Want to offer our customers, and can able to demonstrate that you have experience in delivering, exceptional customer service
  • Be computer literate

If you think you can make a difference and you want to be part of an exciting and growing company we want to hear from you. In return we can offer a very competitive salary, together with great career prospects and a generous commission scheme.

If you think you've got what we're looking for, please send your CV and covering letter to iwouldlovetowork@dwell.co.uk, quoting the Sales Consultant (name of preferred store) and explaining why you think you are the right person for us.

Sales Consultant

Glasgow

We have an exciting vacancies for full-time Sales Consultant for our store in Glasgow.

We aren't your average retailer and so we're not looking for someone average. We are looking for someone who has the following skills and attributes:

  • Proven experience in sales and customer service in a retail environment or in another customer focused industry
  • Be able to demonstrable experience in exceptional customer service and able to demonstrate how you build that relationship.
  • Thrive on targets and ensure that customers receive an exceptional shopping experience
  • Have a positive attitude
  • Displays a huge amount of enthusiasm, energy and passion for our products and brand. You need to love our products and you will be expected to discuss your favorites with us at interview
  • A part of your role will involve receiving regular deliveries from our Warehouse, helping with lifting and moving customer collections and supporting the Store Manager with store layouts. Manual handling experience and training would be strongly advantageous. Training will be provided but the ability to carry out the above is essential.
  • Want to offer our customers, and can able to demonstrate that you have experience in delivering, exceptional customer service
  • Be computer literate

If you think you can make a difference and you want to be part of an exciting and growing company we want to hear from you. In return we can offer a very competitive salary, together with great career prospects and a generous commission scheme.

If you think you've got what we're looking for, please send your CV and covering letter to christopher@dwell.co.uk, quoting the SC/Glasgow and explaining why you think you are the right person for us.

Transport / Fleet Manager

Distribution Centre, Milton Keynes

We have exciting vacancy for an exceptional Transport / Fleet Manager to join our team at our Distribution Centre in Milton Keynes

As Transport/Fleet Manager you will ensure the highest level of service to our customers and to ensure you represent Dwell in a proactive and meaningful way at all times.

The main responsibilities of the role are:

  • Control drivers and driver compliance
  • Coordinate vehicle maintenance and MOTs.
  • Ensure the Company's transport is managed in line with all legal requirements.
  • Monitor and report vehicle revenue and running costs and taking appropriate action to improve efficiency where necessary.
  • Manage the day to day scheduling of all company vehicles for deliveries and collections
  • Manage transport data collection and entry onto IT systems.
  • Manage any customer complaints, fully investigate and resolve, with necessary corrective action taken to ensure there is not a re-occurrence.

The ideal candidate will have the following skills, attributes and experience:
  • Have a proven track record of working in and managing staff in a pressurised environment
  • Willingness to put in extra effort to get the job done properly and a 'can-do' attitude.
  • Creative, resourceful and persistent problem-solver and solution-finder.
  • Have excellent geographical knowledge.
  • Have a good knowledge of IT applications.
  • Enjoy dealing with people and able to communicate effectively and concisely at all levels with both internal and external customers.
  • Self-managing and self-motivating
  • Able to prioritise tasks effectively and meet customer deadlines and expectations
  • Excellent attention to detail.
  • The ability to analyse a variety of data and produce clear, summarizing reports outlining recommendations for improvements.

If you can demonstrate these qualities and experience, think you can make a difference and want to be part of an exciting and growing company we want to hear from you. In return we can offer a very competitive salary, together with great career prospects and company benefits.

Please note that our Distribution Centre is based in Milton Keynes and this position is a permanent full time role. You would be expected to work weekends as and when required.

If you think you've got what we're looking for, please send your CV and covering letter to to marcin@dwell.co.uk, quoting the TM/DC and explaining why you think you are the right person for us.